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For the exact cost of your order, the Pharmacy2go will contact you prior to shipping. Where these are delivered by mail and do not force the delivery. In some remote areas, the dispatch by courier is still weak.

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After the appropriate investigation, into the cause of the return, by the shipping company (DHL), and if found that the parcel were returned / harmed by our fault or DHL's we can full refund the amount of the order either to your Credit Card t or we can send you a coupon for an upcoming order. If a parcel is sent back to Pharmacy2go by DHL, or your parcel is damaged a further investigation is needed. In this case, contact us before sending the order, to inform you about the exact amount of shipping costs. Prices do not include any additional costs relating to the customs of the country of dispatch.ДЇor parcels destined as a 'inaccessibleВ area' by DHL there may be additional charges (from those above) to shipping costs. All prices include VAT and fuel surcharge. The orders are sent abroadВ after completion of the payment, of the total cost or any extra charges, through Credit Card. For parcelsВ fromВ 2.5kg to 5kgВ the extra cost is 40в‚¬ (total cost 56в‚¬).For parcels up toВ 2,5kgВ the extra cost is 25в‚¬ (total cost 41в‚¬).For parcels over 5kg please allow us up to 24 hours to get back to you with a quote about the extra shipping cost for your order.For parcelsВ fromВ 2.5kg to 5kg the extra cost is 15в‚¬ (total cost 31в‚¬).For parcels up to 2,5kgВ the extra cost is 7в‚¬ (total cost 23в‚¬).For parcels over 7kg please allow us up to 24 hours to get back to you with a quote about the extra shipping cost for your order.For parcelsВ from 5kg toВ 7kg the extra cost is 15в‚¬ (total cost 31в‚¬)В for the Eurozone Countries (1 & 2).For parcelsВ from 3kg to 5kg the extra cost is 8в‚¬ (total costВ 24в‚¬)В for the Eurozone Countries (1 & 2).For parcels from 1kg to 3kg the extra cost is 3в‚¬ (total cost 19в‚¬)В for the Eurozone Countries (1 & 2).For parcels up to 1kg the cost for shipping is the initial one (16в‚¬) for the Eurozone Countries (1 & 2).The initial shipping cost is 14в‚¬ depending on the zone that your country belongs to (please check the country zones on the following table) and the weight.

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For this reason, please check your information before completing the registration of your order. The details (Full name/Address/Telephone etc) of your order are transfered on the voucher of DHL exactly as you have registered them in our websiteВ and we shall not be liable in case of a mistake when filling out your information. Orders are shipped abroad using DHL and the average delivery time is 2 business days (as business day is considered until 13.00 GMT+2 for shipping abroad) Also, the cost of payment if you wish to pay by cash on delivery, amounts to 3 euros. If ordering more than 2 kg, the extra cost per kilogram is 2,7в‚¬. Shipping to Cyprus is within 2 to 3 working days by FPC ELTA courier and shipping costs are 15в‚¬ for orders up to 2kg. (For orders over 39 euros, then delivery cost is free).

Reminded that if the payment method is by 'Cash', a surcharge 0,70в‚¬ is applied. For orders of more than 39 euros, shipping is free. In case of delay of more than 4 days, the pharmacy comes in contact with you.

If any product is not available at the pharmacy, waiting time can reach 3 to 4 days. In some remote areas, the delivery time can be up to 2 days. Before delivering the products, we arrange by telephone, an appointment for delivery, which serves both the handling of the pharmacy department and the client.ДЇor the rest of Greece, delivery to your place is by courier the next day.

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Shipment of products is free on weekdays between 8:00 to 21:00. In case of a longer delay, we will contact you and inform you of the exact time. In the absence of a product, the delivery time can be 1-2 days. For the city of Lamia, shipment of goods is the same day when the products are all available at the pharmacy.

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